Protection of your personal data

This Privacy Policy defines the procedure for processing personal data of users of the ExamTickets service (hereinafter — "Service").

By using our Service, you agree to the terms of this Privacy Policy and consent to the processing of your personal data in accordance with the purposes and methods described below.

Personal data:

• Email address (for registration and authentication)
• Password (stored encrypted)
• Registration date

Usage data:

• Uploaded files with questions
• Generated answers and projects
• Service usage statistics
• Credit balance information

Technical data:

• IP address
• Browser and operating system type
• Data about visited pages
• Session time and duration

We use collected data for the following purposes:

• Providing core service functions (generating answers to questions)
• Authentication and user account management
• Payment processing and credit balance management
• Technical support and problem resolution
• Improving service quality and user experience
• Usage analysis for function optimization
• Ensuring security and preventing fraud

Security measures:

• Data encryption during transmission (SSL/TLS)
• Password hashing using modern algorithms
• Regular backups
• Limited access to servers and databases

Retention periods:

• Uploaded files: until project deletion by user
• Personal data: until account deletion by user
• Generated answers: stored until deletion by user
• Logs and analytics: up to 2 years

We use the following types of cookies:

Technical cookies:

• Authentication sessions
• Interface settings
• Cart and temporary data

Analytical cookies:

• Visit statistics
• User behavior analysis
• Performance optimization

For detailed information about cookie usage, see our Cookie Usage Policy.

You have the right to:

• Receive information about the processing of your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Limit data processing
• Obtain a copy of your data
• Withdraw consent to data processing

To exercise your rights, contact: support@exam-tickets.xyz

7. Privacy policy changes

We may update this Privacy Policy. We will notify you of significant changes by email or through notifications in the service.